NetCloud Manager Outage

Incident Report for NetCloud eu4 Instance

Resolved

This incident has been resolved.

Posted Jan 21, 2025 - 21:18 CET

Update

We continue to actively work on a fix for this issue to restore services as soon as possible.

Posted Jan 21, 2025 - 20:53 CET

Update

We have identified a fix for this issue and the engineering team is working to apply this update and restore service as soon as possible.

Posted Jan 21, 2025 - 20:17 CET

Identified

The issue has been identified and we are working to address and restore service as soon as possible.

Posted Jan 21, 2025 - 19:50 CET

Investigating

NetCloud Manager is currently unavailable. We sincerely apologize for this inconvenience. Our engineering team is actively looking into the issue.

Posted Jan 21, 2025 - 19:41 CET

This incident affected: NetCloud Manager Cloud Services - Europe eu4 (Account Login / User Interface / API, Endpoint Management, Visibility, Analytics, and Insights, Subscription Management, Policy Management, Zero Trust Portal and Authentication).